Seeking for new opportunities.

• Responsable for the Pre-opening and opening of the Restaurant Mökki ( 140 Seats ) • Implementing of standards and frequent staff training before and after opening • Restaurant set up ( working materials, tools, organising of service stations, Cashier-Micros/Synphonie, food & beverages presentation and storege • Coordination with the kitchen about service flow, food presentation, specialities and upselling • Constant employee checking about F & B offers • Welcome, Advice and Customer liaison and Support of our exigent Guests • Service sequence responsable for Restaurant Mökki ( 140 Seats ), Bar & Lounge and Room Service • HACCP Implementation and Control • Ensure professional F&B service under observance of The Ritz-Carlton Quality Standards and Three Steps of Service • Handling complains

• Supervisor for Restaurant (140 Seats), Banquets (350 Seats) and Room Service (135 Suites& Rooms) • Welcome, Advice and Customer liaison and Support of our exigent Guests • Service sequence • Implementing of Standards (ISO) and Staff Training • HACCP Implementation and Control • Ensure professional F&B service under observance of Swiss Delux and Leading Quality Standards as well as our ISO Quality Managment Standarts • Handling complains

• Staff Management and planning • ERP • Menus Creation • Staff Training • Promotion, lokal Marketing • Product Quality Control • Competitor analysis • Events Planning • Handling complains

• Supervisor for Restaurant (140 Seats), Banquets (350 Seats) and Room Service (135 Suites& Rooms) • Welcome, Advice and Customer liaison and Support of our exigent Guests • Service sequence • Implementing of Standards (ISO) and Staff Training • HACCP Implementation and Control • Ensure professional F&B service under observance of Swiss Delux and Leading Quality Standards as well as our ISO Quality Managment Standarts • Handling complains

Maternity Time

• Joint responability, Control and Supervision of Service sequence in Le Restaurant during absence of 1 Maitre d´hotel • Constant Service Staff Training • Independent Manage of Service Staff including Duty Roster Compilation and Staff time recording (ca 30) • Welcome, Advice and Customer liaison and Support of our exigent Guests • Primary responsible over Breakfast Service • Supervision and Joint responsability over Room Service • Joint responsability by execution of Events and Banquets • Joint responsability for Higien, Arrangment and Supervision of Meeting Rooms (up to 350 pax) • Amadeus Guests Register • Ensure professional F&B service under observance of Swiss Delux and Leading Quality Standards as well as our ISO Quality Managment Standarts • Handling complains

• Supervisor for Restaurant (140 Seats), Banquets (350 Seats) and Room Service (135 Suites& Rooms) • Welcome, Advice and Customer liaison and Support of our exigent Guests • Service sequence • Implementing of Standards (ISO) and Staff Training • HACCP Implementation and Control • Ensure professional F&B service under observance of Swiss Delux and Leading Quality Standards as well as our ISO Quality Managment Standarts • Handling complains

• Responsible for all day dining Restaurant (140 seats), Bar and Meeting Rooms (up to 100 Pax) • Implementing of Standards (ISO) and Staff Training • Independent Manage of Service team including Vacation, Duty Roster Compilation and Staff time recording (10 MA) • Welcome, Advice and Customer liaison and Support • Bar&Wine Menus Creation, over all Bevereges Cost Contol • Service sequence • Budgeting, forecasting and financial control including P&L analysis • HACCP Implementation & Control • Dealing with bevereges and non food suppliers • Handling complains

• In charge of Training and development of all Food and Beverage staff • P&L analysis / Forecasting and daily Revenue control • Guest relation / Duty Management • Organisation of Events • Bar and Wine menus / beverage cost control • Responsible for all F&B related P/R and Marketing • Product quality, control & presentation • Dealing with suppliers • HACCP Implementation & Control • Handling complains

• Responsible for the Restaurant La Mamma(100 seats)& Wintergarden Café (30 seats) • Welcome, Advice and Customer liaison and Support of our exigent Guests • Budgeting, forecasting and financial control including P&L analysis • Implementating of standards and training off all F&B employees • Independent Manage of Service team including Vacation, Duty Roster Compilation and Staff time recording (ca 15) • Service sequence • HACCP Implementation & Control • Handling complains

• Supervising Restaurant & Terrace • Welcome, Advice and Customer liaison and Support of our Guests • Implementating of standards • Independent Manage of Service team including Vacation, Duty Roster Compilation and Staff time recording • Service sequence • HACCP Implementation & Control • Handling complains

• Welcome, Advice and Customer liaison and Support of our exigent Guests • Service sequence • Mis en Place • Taking orders • Responsable of one working Station • Cashier duties • Diverse cleaning duties

• Welcome, Advice and Customer liaison and Support of our exigent Guests • Service sequence • Mis en Place • Taking orders • Responsable of one working Station • Cashier duties • Diverse cleaning duties

• Welcome, Advice and Customer liaison and Support of our exigent Guests • Service sequence • Mis en Place • Taking orders • Responsable of one working Station • Cashier duties • Diverse cleaning duties

• Welcome, Advice and Customer liaison and Support of our Guests • Service sequence • Mis en Place • Taking orders • Responsable of one working Station • Cashier duties • Diverse cleaning duties

• Welcome, Advice and Customer liaison and Support of international Guests • Service sequence • Mis en Place • Taking orders • Responsable of one working Station • Cashier duties • Diverse cleaning duties

dealing with bookings completing procedures when guests arrive and leave choosing rooms and handing out keys preparing bills and taking payments taking and passing on messages to guests dealing with special requests from guests (like booking theatre tickets or storing valuable items) answering questions dealing with complaints or problems

• Welcome, Advice and Customer liaison and Support of our exigent Guests • Service sequence • Mis en Place • Taking orders • Responsable of one working Station • Cashier duties • Diverse cleaning duties

Apprenticeship training position.

F&B, Managing Restaurant & Bar