- Developing a work plan - Tasks setting for developers - Communication with customers - Monitoring of product performance and deadlines

-Product promotion -Organization and presentations at exhibitions, including international ones (Rimini, London, Amsterdam) -Control of the product working -Control of development of online projects -Drafting presentations for partners -Drawing up Terms of Reference for developers -Fulfillment of personal orders of the manager

-Receiving calls and customer requests -Processing of the first line of technical support, transfer of requests to the second line of technical support. 01.01.2009 was transferred to the position of a specialist in the group of quality control: -Testing of the software 01.06.2009 was transferred to the position of risk management specialist in the quality control group. -Testing of the software -Development of test lists, releases of new versions of software -Writing user documentation on new products 11/01/2010 Transferred to the position of Product Manager -Product promotion -Organization and activities at exhibitions, including international ones (Kiev, London, Amsterdam, Riga, Rimini) -Training of personnel in the regions (training manager) -Supervision of quality of work in the regions -Supervise development of online projects -Drafting presentations for partners -Drafting Terms of Reference for developers -Fulfillment of personal orders of the manager

-Call/fax answering -Checkout of patients, work with the cash register -Drafting reports for the shift -Recording an appointment

Foreign Languages, English teacher

Private teacher Pervukhina Olga, English course