- Participation in investment protection for IT projects; -Preparation of project documentation (Technical specification, definition of the charter, goals, tasks and results of the project, schedules for activities) for the assigned projects; -Organization of meetings of the project committee on projects with an IT component -Administration of projects submitted to the Project Committee meeting, control over the execution of project terms -Preparing protocols of working meetings of the project team; - Preparation of reports on execution of projects with IT component on the basis of data provided by project managers and working groups; - Initiation and control of automation of daily work processes related to the activities of the Project Management Division in the corporate portal of the company. -Preparation of monthly, quarterly, annual reports on the activities of the department for the company's management.

- Preparation and monitoring of the actual documentation at all stages of the project; - Implementation, administration and testing of project management system on Sharepoint; - Modeling of business processes through Office Visio, Modelio - Testing the software product in accordance with test protocols and further fixing errors; - Control over the process of elimination of identified defects; - Execution of systematization of storage of all project documentation; - Provision reports on the work done in established order; - Preparation of test protocols (test cases / test plans).

- Testlink (maintenance system test-cases) System Administration , access, documentation on the results of product testing; - Administration of the project management system (Bastion, Share Point) - Modeling of business processes through Office Visio, Modelio - Testing of the software product in accordance with the protocols of testing and further fixing errors; - Control of the process of elimination of the detected defects; - Implementation of systematization and storage of project documentation; - Provision of the established order progress reports; - Drafting of testing protocols (test cases / test plans).

- Monitoring and identifying of mass problems on the network focusing on increasing the number of subscribers' treatment to Call Center at one and the same problem; - Support, test and update the information on the corporate website: 1) "Settings" (the creation of XML-configuration version to be published on the corporate website); 2) See "Internet Customer Service system" (Live account) - testing the correct display of information on the site, when errors / incorrect information close interaction with the Help Desk and create applications in Jira for the speedy elimination of errors; - Testing, support and launch new products and services, together with technical experts and the Department of products; - Create and edit existing reports PL / SQLIReport, Oracle BI - Analysis of the calls, unloading, preparation and sending of various reports on a daily / weekly / monthly basis to senior management and other units with the following software and systems: Business Object; CMS; SQL Oracle; Jaspersoft IReport etc. - Automation of periodic reports with Visual Basic Application (Excel - Macros) - Interaction with Call Centre and technical management within solutions with business processes, organization of forums - Training on the basics of GSM operators for students

-Сustomer service over the phone, answers their questions -Providing information about news, new tariff plans, the company's services -Offering additional sales -Registering claims of subscribers and redirecting them to a responsible specialists -Connection and disabling services - a direct representation of the company

Radiotechnics, electronics and Telecommunications, Electronics

Union of project managers of the Republic of Kazakhstan,, project management

Bodryagin Yuri, Communications

Bodryagin Yuri, Time Management

Cisco Train, Excel