Key achievements: 1. Created Products Tech Strategy. 2. Launched Therapeutics service for 1.2M subscribers: Amazon, Elevance Health, Cigna and Athena Health. 3. Launched core product new version within 2 months by change of architecture, user experience, design. 4. Created distributed storage system for personal data which enabled international deployment. 5. Reduced new region rollout time from 2 weeks to 1 day by implementing new architecture. 6. Expanded the service to 8 regions. Responsibilities: 1. Build and manage international engineering team (Developers, DevOps, QA, PMs). Hiring, motivation, coaching. 2. Product roadmap development in cooperation with Product Team. 3. Product architecture strategy development and implementation. 4. Product development (iOS/Swift, Android/Kotlin, Web/React, Back/Python). 5. Continuous improvement of development processes.

Key achievements: 1. Engaged E&Y to Developed Tech Strategy for B2C. 2. Developed and implemented the system to reduce incident resolution time from 1 month to 4 days. 3. Reduce Call Center Head Count for 5% by 34 processes automation. 4. Raised the number of automatically processed calls to Call Center from 1 to 6% by: a. Chat-bot with AI and 3500 themes training. b. Voice helper for client mobile app. c. IVR & Voice recognition system. 5. Speech-to-Text & Техt-to-speech. Responsibilities: 1. 40+ projects’ portfolio for B2C 2. Management the team of 70+ employees 3. $7 millions of annual budget 4. C-level Reporting 5. Technology support of internal business partners: Retail, Call Center, E-commerce, Trade marketing 6. Support and improve retail and services IT infrastructure (3200+ retail points, 30+ systems) 7. Cross-department communication

Key achievements: 1. Developed Business Tech Strategy and Budget. 2. Created and implemented contingency plan. 3. Launched 2 Mobile Apps: Construction depth, Warehouse. 4. Optimized SAP ERP load up to 23%. 5. Eliminated risk of stopping 2 transportation systems thru switching to local geo services. 6. Reduced developers’ workload 500 man-hours/mth by implementing No-code OpenText version system. 7. Reduced warehouse waste from 7% to 3% by automation 43 processes. Responsibilities: 1. 100+ projects’ portfolio and 5 products management. 2. Management the team of 400+ employees. 3. $60 millions of annual budget. 4. Technology support of internal business partners: Transportation, Logistic, Legal, Construction dept. 5. Cross-functional business processes building and continuous improvement.

Key achievements: 1. Led separation from Sweden IT infrastructure by migration 33 systems to local-based infrastructure. 2. Saved $1.23M in OpEx by accelerating separation from 18 months to 10, thereby reducing related service fees. 3. Implemented SAP S/4HANA and SAP BPC 10.1. 4. Led company's systems migration to new VAT: billing, web-site, web-shop, call-center e t.c. 5. Launched CRM for B2B & B2C based on Microsoft Dynamics CRM. Responsibilities: 1. Built and lead project managers team. 2. 50+ projects’ portfolio management. 3. Management of the key projects in portfolio. 4. Develop and implement project management methodology. 5. Establish cross functional processes with business.

Managed project teams, KPIs, budget, quality, and schedules. Developed and leveraged cross-functional relationships. Identified connection points with procurement department to understand tender process. Negotiated with vendors. Created reports for senior management. Selected Achievements: - Implemented gateway location register (GLR) roaming system. - Launched Blackberry services for B2B and B2C customers. - Launched group of fixed-mobile convergence (FMC) products. - Executed automated centralized access control system (IBM Tivoli Identity Manager) covered 25,000 employees. - Established compliance management for Sarbanes-Oxley (SOX) controls. - Implemented 10+ cyber security systems for the security operational center.

Oversaw eight-member IT department, maintaining continuous operation of IT services. Developed and managed annual department budget of $300K-$400K USD. Negotiated prices with software and hardware vendors. Selected Achievements:  Improved IT infrastructure by converting “on floor and under table” network to new twisted pair network; created domain structure, post file, and database servers. Increased network stability and provided internet access to employees through comfortable post systems.  Created IT infrastructure for eight companies, including VPN access and multi-domain post system.  Organized remote IT management system to expedite problem resolution.  Launched insurance database system for cross-functional use.

Radioelectronics

School of Global management, Coaching