• Claims processing according to 8D, 5Why, Ishikawa, PDCA • Product/Process audits • Driving quality improvement initiatives for existent Product/Process • Execution activities from customer proposal to serial production for Mahle, Valeo, Modine, Hanon (Daimler, VW, BMW, GM, Nissan & etc.) • Product/Process dev. (Supervision documentation, tests, samples and validation with ISO-TS & APQP standards) • Coordination Product/Process transferring across international sites

• Start-up of new business (Own Internet Trading platform expansion) • Negotiations and Suppliers' contracting • International logistic and trade

• Project management of solar electric plant building (driven pile & displacement pile methodologies) & implementation including electric grid • Team building, Motivation & contracting, Welfare and Safety • Quality assurance in industrial construction • Procurement Accomplished project: building & implementation 1,5 MW solar electric plant

• Pre-project activities: PTR considering, Feasibility study initiation & presenting for customer. RFP preparation. Tender proposal assessment, decision making coming from tender. Contract & SLA reviewing for head CMD. • Project Management in IT Services Management under dense customer CRs & best quality practice. • Product quality assurance & Optimization. Reporting to head of CMD. • Portfolio Management: Handling multiple projects simultaneously in changeable prioritization environment. • BSS quality improvement. Problems solving on Second level support. Accomplished projects: • MDM platform (mobile device detection) from Mformation/Nokia • 3G USB Modem • Сore billing modules migration project/ALU+i2i+Itransition+LHS • New Rate Plans development • Huge amount of marketing campaigns, bundles, addons launch • Customer ring back tone service RBT/Atos Origin + Qulix • Interconnect system T-IC rollout/Telesens • Multimedia Messaging Services center MMS-C replacement/Telenity • Bulk SMS/MMS distribution system (Easy campaign management) • E-learning • Other projects in billing & IN VAS domains

Service Management business line provides products & solutions for E2E service lifecycle management & asset optimization for Telecom operators Quality management for Telecom operators’ (T-Mobile USA, Austria Telecom, Vodafone, O2, E-Plus & etc.) in solutions: • Business & operation support systems program BOSS • Service quality management in Telecom networks project SQM • Mobile quality analyzer SW for Nokia phones MQA • Global reporting in GSM networks project GR • Performing quality activities within program/project, products and facilitates in quality improvement activities. Support teams with development of quality methods and practices. • Planning quality objectives & tasks, program metrics & target setting. • Quality assurance (Route Cause Analysis of metrics to identify areas requiring attention. Internal checks, process development, deployment & improvement, follow-up, Cross-functional monitoring, collection & compilation). Generate & present quality reports for head of OBS SM & BE. • Providing regular quality assessment. Audit in projects. Driving quality initiatives. Lessons learned. • Quality risk management. Identify risks, its mitigation & escalating. • Evaluation of the milestone readiness and evaluating the milestone maturity from Quality perspective. • Ensuring that program uses latest approved process and milestone baseline from Nokia SOP & adequately supported and deployed. Streamline processes & ensure compliance.

Telecom operator-integrator (Cisco IP CC services, data links, internet, IP telephone numbers capacities, speech recognition & synthesis, HW, pin codes) • Pre-Sale technical B2B tailor made solutions • Sale (proposal, contract, SLA preparation. Budgeting & payback calculation) • Customer account management & business development • Project management (Telecom services provisioning to business centers & companies) • Requirements analysis, interpretation for product customization

Windows constructions producer (PVC Rehau, aluminum, wood) • Dealer network & Business strategy set up in Moscow • Sales arrangement, logistic • Constructions & calculation with customized applications • Manufacturing processes quality

• International treaties preparation & implementation. Economic efficiency analysis • Concern activities coordination with subordinated companies Ministries & embassies • International business relationship development

Research-technology Company (Novexx, Zebra, Toshiba, Xerox distributor) Identification, automation solutions for trade & warehouses, industrial HW supplier (labeling, collecting & processing terminals, SW) • Sales B2B • Customers’ relationship development • Marketing • Field Engineering & Support • Vendors Management (contracting, pricing, invoicing)

• International Studies in Computer sciences and Engineering

Radiophysics & Electronics Faculty, • Economy & Service Management in IT. Economist-Manager degree

Radiophysics & Electronics, • Artificial intellect & smart devices department (IT/Telecom) Radio-physicist degree

Rupert Fertinger GmbH

Rupert Fertinger GmbH

Rupert Fertinger GmbH

Turkcell

CJSC “BTN” (Life)

Nokia Siemens Networks

ICE, Certificate

ICE, Certificate

Cisco

Gette Institute, Zertifikat Deutsch als Fremdsprache

Haus of officer, Ministry of Defence, Certificate